Zamak Limited is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Money Service Business (MSB) services. By using our services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect the following types of personal information:
1.1. Information You Provide
Personal identification information (e.g., name, Date of birth, Address, Contact details). Financial information (e.g., Bank account details, Payment card information). Transaction information (e.g., Details of transactions conducted through our services). Photo Identification (e.g., International Passport, Drivers licence, Provincial drivers licence, BRP)
1.2. Information We Collect Automatically
Device and usage information (e.g., IP address, browser type, operating system, device identifiers). Log information (e.g., access times, pages viewed, and the actions you take on our platform). Location information if you grant us access (e.g., through your device settings).
2. How We Use Your Information
We use your personal information for the following purposes: To provide, maintain, and improve our MSB services. To verify your identity and conduct necessary due diligence as required by applicable laws and regulations. To process transactions and provide customer support. To communicate with you about your account, transactions, and updates to our services. To protect against fraud, unauthorized transactions, and other liabilities. To comply with legal obligations and cooperate with law enforcement agencies.
3. Information Sharing
We may share your personal information with third parties in the following circumstances: With our service providers, agents, and contractors who help us operate our business and provide our services. With regulatory authorities and law enforcement agencies to comply with legal requirements and protect against fraud. In connection with the sale, merger, or transfer of all or part of our business.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be completely secure.
5. Your Choices
You can: Review and update your personal information through your account settings. Opt out of marketing communications. Contact us to exercise your rights under applicable data protection laws.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the "Last Updated" date at the beginning of this policy will be revised.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: zamakukngltd@yahoo.com